Terms and Conditions

  1. These Terms

    1. These terms and conditions relate to all goods supplied to you after you have placed an order by telephone, through this website (“the Site”) or through any associated websites which are owned and operated by AfterFarm Enterprise trading as After Farm (“After Farm”, “we” or “us”). These terms and conditions set out the terms of the contract between you, the customer or Site user (“you”) and us. These terms and conditions together with our policies and your order confirmation which we will send to you by email form the agreement between you and us (“the Agreement”). If you place an order by telephone we will ask you for an email address send you an order confirmation by email. If you do not provide us with an email address we will dispatch the items you have ordered directly to you.
    2. These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except in writing signed by us or our duly authorised representative.
    3. These terms and conditions may be varied by us at any time by posting amended terms and conditions to our Site. The terms and conditions which apply to your purchase will be those terms and conditions applicable at the time of the purchase.
    4. Our employees and agents are not authorised to make any representations concerning the goods we supply unless confirmed by us in writing. You agree that you have not relied on any such representations before placing an order.
    5. Each order you place with us will be a separate order and contract between us, any default by us in relation to one order will not entitle you to terminate another order.
    6. These terms and conditions relate to your purchases from us through the Site but do not relate to your use of the Site otherwise. Please see our separate Website Terms of Use for this and please also see our Privacy Policy and Cookies Policy for information about how we collect and use your personal data. We also have separate Returns, Secure Shopping, and Delivery policies.
  2. Ordering and Payment

    1. Your order is an offer to buy from us, once you place an order we will send you an email to confirm that we have received your order, and we will send you a subsequent email to confirm that your order has been fulfilled and despatched. There will be no contract of any kind between you and us unless and until we take payment from you, fulfill and despatch your order. A binding agreement will come into force between you and us when we email you to confirm that your order has been fulfilled and despatched. At any point up until then, we may decline to supply the goods to you without giving any reason. If we take payment and subsequently fail to dispatch the goods for any reason we will refund you in full.
    2. You accept the accuracy of any orders placed with us. It is your responsibility to check our confirmation of receipt of order to ensure that the order is accurate.
    3. At the time you place an order you must give authority for payment. We may take payment from you at any time between you placing the order and us dispatching the goods.
    4. The prices payable for the items that you order are clearly set out on the Site. If by mistake, we have under-priced an item or a collection of items, we will not be liable to supply an item to you at the stated price provided that we notify you before we dispatch the item concerned
    5. Our prices are calculated based on current costs including the cost of materials, labour, delivery, insurance and other costs. We reserve the right to increase our prices at any time up to despatch of an order arising from any factor beyond our control including any increase in our costs. Please note also that we reserve the right to increase our prices in the event that you request any change or variation in the goods or services supplied and that we are not obliged to accept any such request.
    6. Your credit/debit card details will be encrypted by us or our partners to minimise the possibility of unauthorised access or disclosure.
    7. All prices are expressed exclusive of any VAT payable unless otherwise stated.
    8. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item
    9. We remind you that we are under a legal duty to supply goods which are in conformity with our contract with you.
  3. Price Promises and Price Matching

    1. From time to time we may offer price promises under which we agree to match prices with our competitors. Please note that any such price promises are subject to the following conditions:
      1. The price match must be claimed before placing an order, we do not provide refunds for orders which have been placed.
      2. The two products must be identical and sold with the same service conditions. (The comparable price must apply to an identical product in terms of manufacturer, model, size, and colour.)
      3. The comparison-price product offered by our competitor must be an item that is actually held in stock (rather than an item only available to order)
      4. We will not match sale or promotional offer prices
      5. You are responsible for the providing us with all the information necessary to support your claim.
      6. We will require a reasonable amount of time to verify the request
      7. Any price matching will apply to the UK-mainland only unless we specify otherwise.
      8. Sellers that trade on a different basis to After Farm (e.g. indirect sellers and resellers using auction and marketplace sites) are not considered to be equivalent competitors. Their prices are therefore excluded from consideration. The published prices of companies who are going out of business or closing down are in financial difficulties, or in administration or liquidation are also excluded from this guarantee.
      9. We reserve the right to reject an application for any price matching offer if, in our opinion, the quoted prices are unverifiable and the terms of the sale are not considered identical
      10. We reserve the right to withdraw any price match offer or guarantee at any time.
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  5. Catalogue and Website

    1. Prices and specifications quoted in our catalogue and website are subject to change at any time, for any reason, and we will not be obliged to supply goods at the price and specification set out in our catalogue and website.
    2. Please note that all descriptions, specifications, drawings, photos, and details of weights and dimensions which are included in our materials are approximate only.
    3. Please note also that it is virtually impossible to accurately portray the precise colour of goods in an internet or catalogue photo, due to differing screen resolutions, and variations from batch to batch. We endeavour to give the best portrayal of colour, but we cannot accept colour or shade differences as evidence of defects.
  6. Credit Accounts

    1. These terms and conditions apply to all credit accounts and goods supplied on credit by After Farm Limited (“we” or “After Farm”) to you, the credit account customer (“you”). These terms and conditions are in addition to the terms and conditions which apply to the sale of any goods by After Farm which are available at
    2. We require payment in full in advance for all orders unless we have agreed to open a credit account for you. All credit accounts and goods provided on credit are provided at our sole discretion and subject to ongoing approval. We reserve the right to refuse credit, even to existing credit account customers, at any time.
    3. Our agreement with you is not regulated by the Consumer Credit Act. We will only supply goods on credit to business, professional, not-for-profit and public sector customers. We do not supply goods on credit to consumers. By opening a credit account you agree and accept that you are not dealing with us as a consumer.
  7. Information Required and Credit Checks

    1. In order to open a credit account with us you will be required to supply us with references and such other information as we may request in our credit account application form.
    2. We reserve the right to carry out a credit reference search on you and any personal guarantors before opening the account. We may update this search at any time.
    3. You agree that all information you supply in your credit account application is true, complete and not misleading.
    4. When we open your credit account we will inform you of your credit limit and we reserve the right to adjust this limit at any time for any reason and to withdraw a credit account at any time, for any reason.
  8. Payment of Invoices

    1. All credit balances will be payable within 30 days of the end of the month in which we submit our invoice to you. If you fail to make payment within our credit period we will immediately cancel your credit account and pursue you for the unpaid sum.
    2. We will charge interest at the rate of 8% above the base lending rate of the Bank of England on any overdue sums.
  9. The Delivery Policy

    1. West Malaysia: (only Klang Valley)
      Delivery Frees is between RM15 to RM30
    2. Delivery duration is between 1 to 3 working days once order is confirmed. (not include peak season - 11 November or New year)
    3. The delivery fees and courier partner(s) are subject to change from time to time without notice to you. *Parcel delivery location is subject to the locations delivered by our courier partner(s)